ac 444 Terms and Conditions

General Provisions

These terms and conditions apply to the use of the ac 444 platform and all its services. ac 444 is an online entertainment platform that provides casino, slots, live games, and sports betting services for Bangladeshi users.

This document forms a legal agreement between you and ac 444. By accessing the platform or using any service, you confirm that you have read, understood, and fully agreed to these terms and conditions. If you disagree with any term, please refrain from using this platform.

ac 444 reserves the right to partially or fully change these terms and conditions at any time. Users will be notified in advance as much as possible for significant changes. Read our about page to learn more about ac 444.

Account Registration

To use services on ac 444, you must open a personal account. During registration, you must provide accurate and complete information and keep it up to date at all times.

2.1 Registration Process

• Only one account is permitted per person. Opening multiple accounts is strictly prohibited.
• Providing your correct name, mobile number, and date of birth during registration is mandatory.
• ac 444 may request additional information or documents for identity verification at any time.
• ac 444 reserves the right to cancel any account registered with false or incomplete information.

2.2 Identity Verification (KYC)

Identity verification may be required through a national identity card or other acceptable documents. Withdrawal services may be limited until verification is complete.

Eligibility and Age Requirement

All services on ac 444 are for persons aged 21 or above only. Use of this platform by minors is strictly prohibited.

• During registration, you must declare that you are at least 21 years of age.
• If age-related information is found to be false, the account will be closed immediately and deposited funds may be forfeited.
• ac 444 may request proof of age documents at any time.
• It is the member's own responsibility to use this service from regions where online gaming is prohibited.

Account Security

It is your own responsibility to keep your account password and login details completely confidential. ac 444 will never ask for your password by phone or email.

• Report any unauthorised use of your account or security breach to our support team immediately.
• Sharing account details with third parties or transferring your account is strictly prohibited.
• If a third party uses the account, the account holder will be responsible for all activity carried out.
• You are advised to use a strong password and change it regularly.

Deposits and Withdrawals

For deposits and withdrawals on ac 444, three mobile banking methods can be used: bKash, Nagad, and Rocket.

5.1 Deposits

• Minimum deposit: ৳500 (for each method).
• Only a mobile banking account registered in your own name may be used for deposits.
• Deposits made through third parties will not be accepted and may be returned.

5.2 Withdrawals

• Minimum withdrawal: ৳500.
• Withdrawal processing typically takes 10 to 45 minutes.
• Withdrawals will only be sent to the same mobile banking number used to make the deposit.
• Withdrawals may be held if identity verification is not complete.
• Funds earned from a bonus cannot be withdrawn until the wagering requirement for that bonus has been met.

Bonuses and Promotions

Specific terms apply to the use of bonus offers on ac 444. Meeting the wagering requirement stated with each offer is mandatory.

6.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to ৳20,000. To withdraw bonus funds, the bonus amount must be wagered 15 times. For example: depositing ৳1,000 gives a ৳1,200 bonus and a total balance of ৳2,200; before withdrawing the bonus, ৳1,200 × 15 = ৳18,000 must be wagered.

6.2 Other Promotions

• The weekly reload reward offers a 30% deposit bonus, up to ৳8,000, with a wagering requirement of 18 times.
• The slots festival bonus offers a 50% deposit bonus, up to ৳10,000, with a wagering requirement of 20 times.
• The weekend cricket bonus offers up to 40% bonus, up to ৳6,000, with a wagering requirement of 15 times.
• Multiple bonuses cannot be claimed at the same time unless specifically permitted.
• If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be forfeited.

6.3 General Bonus Terms

• In any bonus-related dispute, the decision of ac 444 is final.
• ac 444 reserves the right to change, suspend, or cancel any promotion at any time.
• If a technical error occurs in bonus crediting, ac 444 reserves the right to correct it.

Betting and Gaming Rules

All games and betting markets on ac 444 operate under specific rules. In the event of a technical issue or disconnection during a game or match, the game provider's rules will apply.

• The outcome of each game is determined by a Random Number Generator (RNG) or a live dealer and is completely impartial.
• In sports betting, all markets will be settled according to the game provider's rules.
• If a technical error is proven in the result of any game, that round may be cancelled.
• A bet cannot be cancelled after it has been accepted, unless ac 444 permits it under special circumstances.
• Some games may have restrictions or limits; in such cases, the game provider's guidelines apply.

Prohibited Activities

Any of the following activities is strictly prohibited. If such activity is detected, the account will be closed immediately and legal action may be taken if necessary.

• Creating or operating multiple accounts.
• Bonus abuse, arbitrage betting, or use of fraudulent strategies.
• Hacking, using bots, or applying automated software to the platform's software or game systems.
• Money laundering or conducting any other illegal financial activity.
• Placing bets in the name of or with the funds of a third party.
• Harassing, deceiving, or attempting to harm other users.
• Opening an account with false information or evading the verification process.

Privacy and Data Protection

Details on how your personal information is collected, stored, and used can be found in our Privacy Policy. By registering, you also agree to that policy.

• Your personal information is protected by SSL encryption.
• Information will be transferred to third parties only where required by legal obligation or necessary for service operation.
• Your information will not be sold to third parties for marketing or advertising purposes.
• You have the right to request correction or deletion of your information.

Limitation of Liability

ac 444 is committed to ensuring the highest quality of service. However, there are limits to our liability in certain situations.

• ac 444 is not responsible for losses caused by internet disconnection or device issues.
• Direct liability cannot be accepted for technical errors by third-party game providers; however, ac 444 will assist in resolving the issue.
• ac 444 will not be liable if service is disrupted due to an unexpected natural disaster or force majeure.
• ac 444 does not bear responsibility for loss or damage caused by the user's own error.

Account Suspension and Closure

ac 444 reserves the right to suspend or permanently close an account without notice in the following circumstances:

• In the event of a breach of any provision of these terms and conditions.
• In cases of fraudulent activity or suspicious transactions.
• If money laundering or other illegal activity is suspected.
• At the user's own request.

If an account is closed, the process for returning legitimately earned deposited funds (excluding bonuses) will be determined separately. However, if the account is closed due to a terms violation, all funds may be forfeited.

Responsible Gaming

ac 444 places the highest importance on responsible gaming. Online gaming is a form of entertainment — it should never be seen as an alternative source of income. Reading our responsible gaming guidelines will show you effective ways to keep yourself protected.

• We offer deposit limits, loss limits, and self-exclusion services.
• If you notice signs of problem gambling, please contact the support team.
• Always game within your own means.
• Anyone under the age of 21 is strictly prohibited from using this platform.

Mobile App Usage

ac 444's Android and iOS apps are available through official channels. These terms and conditions apply fully to downloading and using the app as well.

• The app is for personal use only, and distribution for commercial purposes is prohibited.
• Modifying, hacking, or reverse engineering any part of the app is strictly prohibited.
• All transactions made through the app are governed by the same rules as the web version.

Dispute Resolution

If you have a dispute regarding a transaction or game outcome, please follow the designated process.

• Any dispute must first be reported to the support team via live chat or email.
• The time limit for raising a dispute is within 72 hours of the incident.
• ac 444's investigation team will review the dispute and communicate a decision within a reasonable time.
• In all disputes, ac 444's server logs and game records will be considered final evidence.
• If a resolution cannot be reached through the internal process, neutral mediation may be considered.

Terms Changes

ac 444 reserves the right to modify these terms and conditions at any time. For significant changes, a notice will be sent to the registered mobile number or email.

• Continuing to use the platform after the updated terms take effect will be considered acceptance of the new terms.
• If you do not agree with the updated terms, you will have the option to close your account and withdraw any available funds.
• The date of all changes will be noted at the top of this page.

Contact & Support

If you have any questions or issues regarding these terms and conditions, our support team is available seven days a week, twenty-four hours a day. Support is available in both Bengali and English.

• Live Chat: Use the platform's live chat option for immediate assistance at any time.
• Email: [email protected]

For quick answers to common questions, visit our FAQ section — it has straightforward answers to frequently asked questions about deposits, withdrawals, bonuses, and gaming.